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June 26, 2025

Spotting Credit Repair Scams: What to Know Before You Sign Up

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If you’re working to improve your credit, you may come across companies offering quick fixes or guaranteed results. But when it comes to your financial health, it’s important to know the difference between a legitimate credit repair service and a scam. Many companies make promises they can't legally keep—and some may even put you at risk of identity theft or legal trouble. Here’s how to protect yourself from credit repair scams.
 

Red Flags: How to Spot a Credit Repair Scam

Before working with any credit repair service, be on the lookout for these warning signs: 
  1. They Promise to “Erase” Bad Credit. No company can legally remove accurate and timely negative information from your credit report. If someone guarantees to delete legitimate debts or late payments, they’re not being truthful.
  2. They Ask You to Lie or Dispute Accurate Info. Some fraudulent companies will encourage you to dispute accurate items or even claim identity theft. Others go further, suggesting you apply for credit using false information—like a new Social Security number or an Employer Identification Number (EIN). This is illegal and can result in serious consequences, including identity theft or federal charges.
  3. They Charge Fees Upfront. Legally, credit repair companies cannot ask for payment before services are performed. Watch out for up-front fees or hidden monthly subscription costs.
  4. They Tell You Not to Contact Credit Bureaus. You have the legal right to access and dispute your credit report directly. No legitimate company should discourage you from speaking with a credit bureau or doing it yourself.
  5. They Only Accept Cash or Don’t Have a Physical Address. A lack of transparency around payments or location is another clear signal that a company may be trying to avoid accountability.

The Biggest Risk: Identity Theft

Some fraudulent companies may ask for your Social Security number, bank info, or other sensitive personal information—and then use it to commit identity theft. Always research a company thoroughly and look for reviews or accreditation through the Better Business Bureau or National Foundation for Credit Counseling (NFCC).
 

What a Legitimate Credit Repair Service Looks Like

Not every credit repair company is out to scam you. Here’s how to tell if a company is legitimate:
  • They assess your credit before offering solutions. No one can promise specific results without knowing your credit history.
  • They clearly explain your legal rights. You should receive a copy of your “Consumer Credit File Rights Under State and Federal Law.”
  • They don’t guarantee a specific credit score increase. Honest companies may share success stories, but they won’t promise fixed results.
  • They’re upfront about costs, services, and cancellation policies.
  • They encourage you to understand and participate in the process. You always have the option to dispute items on your credit report for free.
Improving your credit is a smart, achievable goal—but there are no shortcuts. Steer clear of any company promising quick fixes or guaranteed score boosts and always ask questions before you sign.
 
As credit-repair scams become more sophisticated, staying informed is your best defense. If you ever suspect fraud, or just want trusted guidance, reach out to CommunityAmerica. Our Financial Well-Being Coaches are also here to help you navigate credit repair the right way, offering personalized support and actionable steps to strengthen your financial future.
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About the Author

Roxanne Doss

Roxanne Doss

Fraud Investigations Manager

Roxanne Doss has a Certified Identity Theft Risk Management Specialist (CITRMS) credential that helps CommunityAmerica and our members combat the increasing problem of identity theft. In 2016, she earned her CFE credential from the Association of Certified Fraud Examiners (ACFE).

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